The way we respond

The Emergency Services work together at the scene of an emergency under a protocol known as the Joint Emergency Services Interoperability Programme (JESIP). For more information on JESIP, please visit the JESIP website.

This protocol complements our overall response as outlined in the Norfolk Emergency Response Guidance (NERG).  The purpose of this document is to outline the agreed procedures and arrangements for effective integrated multi-agency command, control and coordination when dealing with the response to an emergency in the county. Individual plans and procedures adopted by each of the emergency services, local authorities and other key agencies involved in the response are understandably devoted to the role of the service concerned.

During our response we also consider how our communities will recover if they have been affected.

The principles of recovery are outlined in the Norfolk Recovery Guidance.


Norfolk Emergency Response Guidance

Norfolk Recovery Guidance