Make The Right Call

Many of us will never have to dial 999, but if you do it’s important to know which service you need, to remain calm and speak clearly and stay on the line until you’re told otherwise.

🔴 In an emergency, always dial 999.

🤒 If you’re feeling unwell but it’s not life-threatening dial NHS 111.

💨 Fallen trees and other highways problems: https://www.norfolk.gov.uk/roads-and-transport/roads/report-a-problem

💧 Flooding from a burst main or sewer: https://www.anglianwater.co.uk/

💧 Internal flooding to your property, flooding affecting critical infrastructure or to priority roads: https://online.norfolk.gov.uk/floodreport/

📞 Speak to Norfolk & Suffolk Victim Care if you’ve been victim to a crime and need support or advice

Did you know? If you’re unable to make voice calls you can text the Emergency Services from your mobile phone – you’ll need to register before you can use the service by texting ‘register’ to 999.