Learning for responders
Introduction to resilience and response in Norfolk
Our Introduction to resilience and response in Norfolk is a free, practical online course designed to strengthen joint working and build a shared understanding of how we respond to major incidents in the county.
The course is aimed at Norfolk Resilience Forum partners, but it's open to anyone with an interest in resilience. Please allow 30 minutes to complete each module.
What you'll learn
The course is structured around four practical modules:
- Planning and preparation - understanding how we get ready for incidents before they happen
- How we respond - an overview of coordinated multi-agency response in Norfolk
- Effective decision making and recording - making clear, accountable decisions under pressure
- Recovery - supporting communities and restoring normality after an incident
Click on the buttons below to begin each module:
Effective decision making and recording
Course assessment
If you are an emergency responder, you must complete a short assessment on completion of all four modules and score at least 8 out of 10 (80%) to enrol in further training with the Norfolk Resilience Forum.
The assessment is optional for anyone who is not an emergency responder.
Take the course assessment
Joint Emergency Service Interoperability Programme (JESIP) training
The JESIP all staff e-learning is suitable for all responders from all responder organisations.
It supports understanding of:
- Principles for joint working
- The M/ETHANE method for passing information between services and their control rooms
- The Joint Decision Model, which enables commanders to make effective decisions together
Further training for responders
We offer a range of training for responders in Norfolk. For information about our upcoming courses, speak to your organisation's emergency planner or email [email protected].
